Privacy Policy
1. Introduction
The Daily Chapter Collective Pty Ltd trading as "The Daily Chapter" ("we", "us", "our") operates the website located at [insert website URL] (the "Website"), through which we publish daily blogs and serialised fiction on a paid subscription basis.
We are committed to protecting the privacy of our users ("you", "your") in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs") set out in that Act. This Privacy Policy explains what personal information we collect, how we collect, use, hold, and disclose it, and how you can access, correct, or complain about the handling of your personal information.
2. What Personal Information We Collect
The personal information we collect depends on how you interact with the Website. It may include:
● Identity and contact information: your name, email address, and (if provided) postal address;
● Account information: username, password (stored in encrypted/hashed form), Subscription tier, and Account preferences;
● Payment information: billing name, billing address, and payment card or payment-method details. Full card numbers are collected and stored by our third-party payment processor (see clause 6), not by us directly;
● Technical information: IP address, browser type and version, device identifiers, operating system, referring URLs, and general location data (e.g., city/region) inferred from your IP address;
● Usage information: pages viewed, stories and chapters read, reading progress, time spent on the Website, and interaction with emails and marketing communications;
● Communications: any correspondence you send us via email, contact forms, comments, or customer support channels; and
● Marketing preferences: your subscription to, and interactions with, our newsletters or promotional communications.
We do not intentionally collect sensitive information (as defined in the Privacy Act, such as health, racial or ethnic origin, or sexual orientation information) unless you voluntarily provide it to us (for example, in correspondence), in which case we will only use it for the purpose for which it was provided, or as otherwise permitted by law.
3. How We Collect Personal Information
We collect personal information:
● directly from you, when you create an Account, subscribe, make a purchase, contact us, leave a comment, or complete a form on the Website;
● automatically, through cookies and similar tracking technologies as described in clause 5; and
● from third parties, such as our payment processor (to confirm successful payment), analytics providers, or, where you choose to register or log in using a third-party account (for example, Google or Facebook login), from that third-party service, with your consent.
Where reasonably practicable, we collect personal information directly from you. If we receive personal information about you from a third party that we did not solicit, and that information is not reasonably necessary for our functions, we will destroy or de-identify it where lawful and reasonable to do so.
4. Why We Collect, Hold, Use and Disclose Your Information
We collect, hold, use, and disclose personal information for the following purposes:
● to create and administer your Account and Subscription;
● to process payments and manage billing, including recurring subscription charges and refunds;
● to provide, personalise, and improve the Content and features available to you;
● to communicate with you about your Account, Subscription, or customer support enquiries;
● to send you marketing and promotional communications, where you have not opted out (see clause 7);
● to monitor, analyse, and improve the performance, security, and usability of the Website;
● to detect, investigate, and prevent fraud, unauthorised access, or breaches of our Terms and Conditions; and
● to comply with our legal and regulatory obligations, including under the Australian Consumer Law, taxation law, and law enforcement requests.
We will only use or disclose personal information for the primary purpose for which it was collected, for a related secondary purpose you would reasonably expect, or as otherwise permitted or required by the Privacy Act or other law.
5. Cookies and Tracking Technologies
The Website uses cookies, web beacons, and similar tracking technologies to operate core functionality (such as keeping you logged in and remembering your reading progress), to analyse how the Website is used, and to support advertising and personalisation where applicable.
You can control or disable cookies through your browser settings; however, disabling cookies may affect your ability to use certain features of the Website, including maintaining your login session or reading progress.
Where we use third-party analytics or advertising tools (for example, Google Analytics), those providers may set their own cookies and collect information in accordance with their own privacy policies.
6. Disclosure to Third Parties and Overseas Recipients
6.1 Third-Party Service Providers
We may disclose your personal information to trusted third-party service providers who assist us in operating the Website and delivering our services, including:
● payment processors and billing platforms (to process Subscription payments);
● website hosting and cloud storage providers;
● email marketing and customer communication platforms;
● analytics and performance-monitoring providers; and
● professional advisers, including our accountants, auditors, and lawyers, where reasonably necessary.
These providers are only permitted to use your personal information to the extent necessary to provide services to us, and are subject to confidentiality obligations.
6.2 Overseas Disclosure
Some of our third-party service providers (for example, cloud hosting or payment processing infrastructure) may store or process personal information on servers located outside Australia, including in the United States or other jurisdictions in which our service providers operate. Where we disclose personal information to overseas recipients, we will take reasonable steps, consistent with APP 8, to ensure that those recipients handle your information in a manner consistent with the APPs, including through contractual protections, except where an exemption under the Privacy Act applies (for example, where you have consented, or where the overseas recipient is subject to a substantially similar privacy law that you can enforce).
6.3 We Do Not Sell Personal Information
We do not sell your personal information to third parties for their own marketing purposes.
6.4 Legal Disclosure
We may disclose personal information where required or authorised by law, including in response to a subpoena, court order, or lawful request from a law enforcement or government agency, or where necessary to protect our rights, property, or safety, or that of our Users or the public.
7. Direct Marketing
With your consent (or where otherwise permitted under APP 7, such as an existing customer relationship), we may send you marketing communications about new stories, features, promotions, or Subscription offers by email or other means.
You may opt out of receiving marketing communications at any time by clicking the "unsubscribe" link included in any marketing email, or by contacting us at [insert contact email]. Opting out of marketing communications will not affect your receipt of essential Account or billing-related communications, which we are required to send you as part of the Subscription service.
8. Data Security
We take reasonable technical and organisational steps to protect the personal information we hold from misuse, interference, loss, unauthorised access, modification, or disclosure, in accordance with APP 11. These steps may include encryption of data in transit, access controls, staff confidentiality obligations, and secure storage arrangements with reputable third-party providers.
We do not store full payment card details on our own systems; these are collected and processed directly by our PCI-DSS-compliant payment processor.
No method of transmission or storage over the internet is completely secure. While we take reasonable steps to protect your personal information, we cannot guarantee its absolute security. If we become aware of a data breach that is likely to result in serious harm to affected individuals, we will comply with our notification obligations under the Notifiable Data Breaches scheme in Part IIIC of the Privacy Act, including notifying the Office of the Australian Information Commissioner (OAIC) and affected individuals where required.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, or as required by law (for example, tax and financial record-keeping obligations), after which it will be securely deleted or de-identified.
9. Access to and Correction of Your Personal Information
Under APPs 12 and 13, you have the right to request access to the personal information we hold about you, and to request correction of any information that is inaccurate, out of date, incomplete, irrelevant, or misleading.
You can access and update most of your Account information directly through your Account settings on the Website. For other requests, you may contact us using the details in clause 12. We will respond to your request within a reasonable period (generally within 30 days), and will not charge you for making a request, although we may charge a reasonable fee for providing access where permitted under the Privacy Act.
If we refuse to give you access to, or correct, your personal information, we will provide you with written reasons for the refusal and information about how to complain about that refusal, except to the extent it would be unreasonable to do so.
10. Children's Privacy
The Website is not intended for use by children under the age of 18 without the consent of a parent or legal guardian, consistent with the age-eligibility requirements in our Terms and Conditions. We do not knowingly collect personal information from children without appropriate consent. If you believe we have inadvertently collected personal information from a child without appropriate consent, please contact us and we will take reasonable steps to delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Where changes are material, we will provide reasonable notice by email or via a prominent notice on the Website before the changes take effect. We encourage you to review this Policy periodically. The "Effective Date" at the top of this Policy indicates when it was last updated.
12. Contact Us
For any questions, requests, or complaints regarding this Privacy Policy or our handling of your personal information, please contact our Privacy Officer at:
Business name: The Daily Chapter
General enquiries: subscribers@thedailychapter.com.au
Last updated: 1st Sep 2026
The Daily Chapter
One chapter a day from Author's farmhouse table in the morning, written in ink and published at dawn.
© 2026 The Daily Chapter. The story send each morning before the city wakes up.
Serialized Journal